Privacy Policy

Universal Bakery (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share personal information of California residents in accordance with the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: such as name, email address, phone number, or IP address

  • Internet Activity: such as browsing behavior on our website, pages visited, or interactions with content

  • Customer Communications: information you provide when contacting us or submitting inquiries

We collect this information directly from you (for example, when you fill out a form) and automatically through cookies or similar technologies.

2. How We Use Personal Information

We use personal information to:

  • Provide customer support and respond to inquiries

  • Improve our website, services, and customer experience

  • Send updates or promotional communications (only if you opt in)

  • Maintain website security and functionality

  • Comply with legal obligations

3. Sharing of Personal Information

Universal Bakery does not sell or share personal information for monetary or cross-context behavioral advertising purposes.

We may disclose personal information to:

  • Service providers that help operate our website or business (such as hosting or analytics providers)

  • Legal or regulatory authorities if required by law

All service providers are required to keep your information confidential and use it only for authorized purposes.

4. Your CCPA Rights

As a California resident, you have the right to:

  • Right to Know: Request details about the personal information we collect, use, or disclose

  • Right to Delete: Request deletion of your personal information, subject to legal exceptions

  • Right to Correct: Request correction of inaccurate personal information

  • Right to Opt-Out: Opt out of the sale or sharing of personal information (we do not sell or share data)

  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights

5. How to Exercise Your Rights

To submit a privacy request, contact us using one of the methods below:

Email: universalbakerysf@gmail.com
Phone: (415) 821-4971

We may need to verify your identity before fulfilling your request. Requests will be processed within the time limits required by law.

6. Cookies and Tracking

We use cookies and similar technologies to enhance website functionality and analyze traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly.

7. Data Retention

We retain personal information only as long as necessary for business purposes, legal compliance, or to fulfill customer requests.

8. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or your privacy rights, please contact:

Universal Bakery
San Francisco, Daly City & San Pablo
universalbakerysf@gmail.com
(415) 821-4971